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Machine Learning to Improve Customer Experience and Retention

  A common problem faced by almost all types of businesses is customer retention. According to the Harvard Business School, an increase in customer retention by just 5 percent, can lead to an increase in profits by 25 percent to 95 percent.   Business leaders always keep looking for strategies to improve their customers’ experience with a hope of their retention for a sustainable business.... read more

How to Convert Raw Data into Usable Format in MS Excel?

Data can be gathered and recorded by various methods and tools to undergo further analysis. The data obtained is not always in a form which can be directly subjected to further data processing or data analysis. It may be inconsistent, may have missing values or may contain errors. Many data pre-processing tools are available to deal with these difficulties but if you prefer only MS Excel for your data... read more

5 Free MS Excel Add-ins for Data Analysis

Excel is widely accepted as a feature rich data analysis tool, sometimes also referred to as a number cruncher. Its user friendly interface and available help makes it one of the most acceptable tools around the world. Excel bundles data manipulation features with statistical and mathematical functions which are utilized for qualitative analysis. Whenever I think of doing any computation or analysis,... read more

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